Website Terms

About these terms

These terms describe use of mopandsmile.com, operated by Eagan Digital LLC, doing business as Mop and Smile (“Mop & Smile”). By using our website or submitting information, you agree to these website terms. Our Privacy Policy explains how we handle personal information. Contact support@mopandsmile.com if you have questions.

What is available now

We are building our cleaner network and collecting customer interest. An application, inquiry, ZIP check, displayed estimate, or waitlist entry does not confirm a cleaning appointment, guarantee coverage in your area, or reserve a job. Paid bookings, payment collection, and provider payouts are not currently enabled on the public site.

Before paid services become available, the applicable service scope, total price, timing, payment, cancellation, refund, and problem-resolution terms will need to be provided for review. These website terms do not authorize a charge or establish those future service arrangements.

Accounts and accurate information

You must be at least 18 to submit an application or create an account. Use accurate information and only represent a business if you are authorized to do so. Keep your sign-in codes private and notify us if you suspect unauthorized access. Do not create accounts for another person without permission or attempt to access their records.

You are responsible for having permission to share any information or documents you upload. Provide only information relevant to your application or inquiry. Your content remains yours; you allow us to store and use it for the purposes explained in our Privacy Policy.

Cleaner applications

Individuals and cleaning companies can apply. An application is an expression of interest, not approval, an employment offer, a service contract, or a promise of work or income. See the Partner Application Guidelines for the current screening process.

Rates and availability you submit are preferences for evaluating possible work. Illustrative calculations are planning estimates, not guaranteed pay. Any future work requires its own agreed scope and payout. Interest in insurance assistance does not enroll you in insurance or authorize fees or deductions.

Responsible use

Do not submit false or misleading information, impersonate someone, upload unlawful or malicious content, interfere with the site, bypass access controls, or use the service to harass others. We may restrict access when reasonably necessary to address misuse, security issues, or legal obligations. Contact us if you believe a restriction is mistaken.

Communications

We use your submitted contact preferences to respond and follow up. Optional text consent is separate from submitting an application. Sign-in emails are sent when you request access. You can ask us to change your contact preferences at support@mopandsmile.com.

Site content and availability

Our brand, site design, and original content belong to us or our licensors. You may use the site for its intended personal or business purposes; please obtain permission before reproducing branding or content for unrelated commercial use.

Illustrative customer stories, names, avatars, and star ratings labeled as samples are design examples, not verified customer endorsements. We aim to keep information accurate, but the site may contain errors, interruptions, or outdated information. Contact us about anything that appears incorrect. We do not promise uninterrupted availability or particular business results.

Nothing in these terms excludes rights or protections that cannot be waived under applicable law.

Changes and questions

We may update these terms as the service evolves. The effective date appears above; material changes will receive additional notice when required. Questions or concerns can be sent to support@mopandsmile.com. More contact options are on our Contact page.